Welcome to Rockstar Jeans! These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website or purchasing our products, you accept these terms in full.

1. General Information

1.1. Company Overview: Rockstar Jeans specializes in premium sustainable jeans for men, women, and children.

1.2. Acceptance of Terms: By using our website or purchasing our products, you agree to comply with these Terms & Conditions, as well as our Privacy Policy.

1.3. Eligibility: By placing an order, you confirm that you are at least 18 years old or have obtained the consent of a parent or guardian.

2. Orders and Payments

2.1. Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

2.2. Pricing: All prices are listed in local currency (Pakistan Rupees) and are subject to change without notice. Prices include applicable taxes but do not include delivery charges.

2.3. Order Confirmation: Upon placing an order, you will receive an order number & confirmation email. This email is an acknowledgment of your order, not an acceptance of your order.

2.4. Payment Methods: We accept credit/debit cards, bank transfers, and other payment methods as indicated on our website. All payments must be received in full before shipment.

2.5. Order Cancellation: Orders can be canceled within 24 hours of placement by contacting our customer service team. We reserve the right to cancel any order due to errors, suspected fraud, or other issues.

3. Shipping and Delivery

3.1. Delivery Locations: We deliver to locations all over Pakistan as specified on our website.

3.2. Delivery Time: Estimated delivery time is 3-7 business days from the date of order confirmation, depending on the delivery location.

3.3. Shipping Charges: Customers are responsible for all shipping charges. These charges will be calculated at checkout based on the delivery location and order quantity/weight.

3.4. Risk of Loss: Once the product is delivered to the carrier, the risk of loss passes to you. We are not responsible for any delays or damages caused by the carrier.

4. Exchange Policy

4.1. Exchange Policy: We do not accept returns. Exchanges are allowed within 10 working days of delivery, provided the item is unused, in its original packaging, and with all tags attached.

4.2. Exchange Process: To initiate an exchange, contact our customer service team. Customers are responsible for the cost of shipping the item back to us.

4.3. Non-Exchangeable Items: Sale items or items purchased with a discount code are not eligible for exchange.

5. Intellectual Property

5.1. Ownership: All content on this website, including but not limited to text, graphics, logos, and images, is the property of Rockstar Jeans or its content suppliers and is protected by copyright laws.

5.2. Use Restrictions: You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

6. Limitation of Liability

6.1. Disclaimer: Our products and website are provided "as is" without warranties of any kind, either express or implied.

6.2. Liability Limit: Rockstar Jeans will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws applicable in our jurisdiction. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in our location.

8. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Rockstar Jeans
customerservice@rockstarjeans.com.pk
Business Whatsapp: +92-316-9990808